Dear Aqua-net
Just to let you know that I have had first-hand proof that Aqua-net WORKS!!
My 4-year old called me nervously last week to come and fetch her brother (who will be 1yr on 30Nov).
When I came outside, he was crawling quite happily along the aqua-net about a meter away from the edge of the pool.
At the deep end of course. I managed to reach his arm to pull him up and away.
He still thinks he can walk on water and we're keeping a closer eye but thank heavens for the net!
Yours truly
--Riette Gasser--
Hi Amanda
Thank you for excellent , super speedy service!
Both yourself and the team that fitted the net have been a pleasure to deal with.
I will recommend Aqua-Net to all.
Thanks once again!
--Sarah--
Goeie dag,
Ek het begin Februarie met Heather gesels insake ?n kwotasie vir ?n seil.
Ek het vele ander kwotasies gekry wat baie goedkoper was as wat julle my
kan bied maar het besluit as gevolg van Heather se goeie persoonlikheid en kliënte diens om dit deur julle te doen.
Byvoorbaat met dank,
CELESTé SMITH
Dear Heather
Please allow me to compliment you for the excellent service you have afforded me.
Your friendly approach, yet professional, helped me to immediately feel comfortable with your company.
From the first interaction with you it was clear that you are probably a big asset to your employer.
You know how to work with people and how to make a customer feel important.
Thanks again.
Best regards
Johan Vorster
Hi Heather
I would just like to thank you for your friendly service.
We always feel that it is only right to complain when you not happy but we fail to appreciate the good.
I personally believe that informing the person or the company of their good service
will mean a lot to them because they can never realise until we tell.
This is where productivity becomes high and that proves,
that employees are doing their work with passion and look forward to selling their products.
Keep it that way
THUMBS UP & WELL DONE!!!
Thank You
Lerato Maphoto
Hi there
I have just had a pool net installed and I would like to commend the team that came out
? they were so professional and did a fantastic job.
In a country that has such a poor service industry, this comes as a refreshing change.
Many thanks
Jacqui
Good day,
I just want to commend your company?s service.
Dan was the rep who came to see me on Wednesday afternoon,
I was called by Tarryn on Friday to schedule the installation.
The installation team arrived before the scheduled time and were also very efficient.
Thanks again!
Regards
Alan Foster
A brief note of thanks to Aquanet for the efficient manner in which the enquiry
and subsequent installation of the net and leaf cover was handled.
Arriving at times promised was particularly appreciated
Kind regards
Mike Hardaker
Thanks for the fantastic service, what a pleasure!!
Kind Regards
Lisa Emmett
To Management & Staff,
We had a pool net installed on our swimming pool September 2008 due to a new arrival in our family June 2008.
Your service was absolutely professional and quick (3 days from quotation to installation).
To date your product still looks as good.
Today our little boy, now 23 months old, was chasing a ball and did not look where he was going.
He fell onto the pool net and we were able to retrieve him without out fuss or requiring a change of clothing.
We know consumers are always quick to complain, but hardly ever take the time to say thank you.
Our family would like to take the time to say a big Thank You.
Regards
Andrea Rose
Dear Dave, just a quick note to thank you (and your amazing team, headed by Nkosi) for the installation of a
pool net at my house (38 Atholl Rd, Atholl) today.
All I can say is it was such a pleasure dealing with you and your company - from the first phone call to
your helpful switchboard operator; to the stunning, informative young Matthew who came to measure; to the
smiling and SO efficient installation team and finally to you - friendly and a great sense of humour,
which must be difficult sometimes when you have to deal with demanding people all the tiime.
Well done and I will certainly recommend you guys to anyone needing a net.
Kind regards,
Annette Lawson
Dear Natalie
We write to commend Aquanet in Pinetown on their excellent customer care and service.
We phoned your branch yesterday and spoke to Welkie about our problem - 4 strands of
our net had come loose and we were obviously concerned as our 3 year old granddaughter
spends every day with us. She immediately picked up on our concern and was both charming
and helpful and went the extra mile by far.
Within a matter of hours her team was at our home and the problem fixed.
We would like to bring her incredible service to your attention and if you have an
award system she is well deserving of the very highest.
Yours sincerely
David and Prue Wimble
PS. Please would you forward this email to her
Dear Dave
As per our telephone conversation sincere apologies for the delay in doing the EFT
for the net installation done on Friday, with the move and all the chaos we have
fallen behind on some issues however I will get my husband to do it this evening.
Your guys did a great job with the net and we are very happy with the result and
efficiency of your company. From the first call to the completed job everything was
fantastic and your service excellent. I will certainly recommend you to all of my networks.
Blessings
Belinda
Good Afternoon Dave
Dave & Kerry, I would like to thank you for your quick response on a fitment request,
I would like to thank you for making my pool save, and protecting my son, I wish people
knew how important it is what you do on a daily basis, you save life’s, I never looked
at it this way until I nearly lost my son this Past Sunday, I wish you and your team well
and hope that some time soon pool nets will become a normal
Purchase and not like in my case a purchase when it was nearly too late.
To the installation team, 40min to install, awesome, please don’t forget the importance of your job.
THANK You again and if you ever need a real life story on what could happen,
I will be more than Happy to assist you with mine.
Kind Regards
Wainne Louwsma