Common FAQ's

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Who is Aqua-Net?

Established in 1972, Aqua-Net (The Pool Safety Specialists) have become a trusted name by concerned parents and pool owners alike. Offering a range of swimming pool safety nets and covers, there is always an option that will suit your needs and your pocket.

How do I contact you?

We have Branches all over South Africa and even Dubai - Click here for more info.

Can I order online?

Not at this stage as we need to confirm your measurements and do a site inspection. If you would like to have a site inspection please click here or start a live chat during office hours.

Can you deliver?

Yes we deliver and install. If you would like to have a site inspection please click here, or start a live chat during office hours.

How do I choose a pool cover or net for my pool?

We have a range of safety nets and pool covers and fencing. You need to decide if you need it for child safety, pet safety, to prevent leaves falling into your pool, prevent water evaporation or to keep your pool warmer for swimming. Take a look at all our pool cover options in the products sections or send us an enquiry. If you are online during office hours, please start a chat with our live chat agent.

What weight can a net take?

Our nets are Manufactured from UV treated polyethylene braid, the Aqua-Net has a breaking strain in excess of 150 kg. However, for safety reasons we don't recommend you put anything on it.

What weight can the Solid Safety Cover take?

The Solid Safety Cover can bear the weight of two adults and a child. However, for safety reasons we don't recommend you put anything on it.

Will my baby/child get stuck on the net?

A crawling baby falling onto the Aqua-Net will be supported off the water. Arms and legs will go through the net, preventing further movement away from the edge of the pool. It will be an unpleasant experience, which will result in the child crying thus alerting parents or a carer to the situation. We also offer the wireless, vibration sensitive Aqua-Net Alarm that has been specifically designed for use with the Aqua-Net - see here.

What is the plastic thing in the middle of the net/the float?

The float keeps the net at a constant height above the water, even if the water level rises. The float also supports the net toward the centre of the pool.

What is the size of the blocks/square holes in the safety net?

The size is as follows - 8x8cm - 80mm mesh - 3.5mm braid.

Will the net fit on my pool?

Absolutely yes the net is custom fitted to any shape or size pool, pond or spa. To get a cost estimate send us the length and width measurements of your pool.

How do I measure my pool?

Place your pool in an imaginary box or rectangle. Then take the inside measurements of the maximum width and length of the pool.

Can I use the Solar Blanket/Bubble blanket for safety?

Unfortunately you can't use the Solar Blanket/Bubble blanket for safety. This is not a safety product. It warms the water by as much as 5-8 degrees. It stops evaporation. To get a cost estimate send us the length and width measurements of your pool.

Can the Leaf-Catcha be used as a safety product?

It has a 60kg breaking strain so will support a small child or small pet at the edge of the pool. If they move into the middle, they may be in a pool of water. To get a cost estimate send us the length and width measurements of your pool.

I need a cover for winter, which one would you recommend?

The Aqua-Guard is a solid PVC cover designed to close the swimming pool for an extended period of time, reduce filter time & chlorine requirements. To get a cost estimate send us the length and width measurements of your pool.

What is the weight of the Aqua-Guard cover?

The Aqua -Guard cover is 600gram per square meter PVC material is durable and not prone to scuffing. To get a cost estimate send us the length and width measurements of your pool.

Why can't the Aqua-Guard be used as a safety product?

It is not recommended for safety as the cover is not under tension. Therefore it is possible for a child to crawl under the cover. It also collects rain water, forming a pool of water which can pose a potential drowning hazard. To get a cost estimate send us the length and width measurements of your pool.

Can the fencing be installed into grass?

Unfortunately Aqua-fence must be installed into paving and does not work in grass and wooden decks. To get a cost estimate send us the length and width measurements of your pool.

Do you do net repairs?

Yes we do net repairs please click on the link and select your area which you are in for a consultant to come over and see what option will be best for the repair. Please note that there is a call out fee for the repairs, this will be discussed with the consultant. Click here to Enquire.